|
Rodgers
Brothers Inc. has developed a Business Continuity Plan
concerning our response to events that significantly disrupt
our business. Since
the timing and impact of disasters and disruptions is
unpredictable, we will be flexible in responding to actual
events as they occur. With
that in mind, we are providing you with this information on
our business continuity plan.
Contacting
Us
If
after a significant business disruption you cannot contact us
as you usually do at 724-779-2200, you should go to our web
site at www.rodgersbrothers.com.
If you cannot access us through either of those means,
you should contact the Client Services department at our
clearing firm, Mesirow Financial Inc., at 1-800-552-2491 X7007
or clientservices@mesirowfinancial.com.
Mesirow will provide access to funds and securities and
process other trade-related, cash and security transfer
transactions. If clients of Rodgers Brothers are unable to
reach Rodgers Brothers and wish to execute trades during a SBD,
they can contact the trade desk at Mesirow Financial at
1-800-248-7220.
Our
Business Continuity Plan
We
plan to quickly recover and resume business operations after a
significant business disruption and respond by safeguarding
our employees and property, making a financial and operational
assessment, protecting the firm’s books and records, and
allowing our customers to transact business.
In short, our business continuity plan is designed to
permit our firm to resume operations as quickly as possible,
given the scope and severity of the significant business
disruption.
Our
business continuity plan addresses: data back up and recovery;
all mission critical systems; financial and operational
assessments; alternative communications with customers,
employees and regulators; alternate physical location of
employees; critical supplier, contractor, bank and
counter-party impact; regulator reporting and assuring our
customers prompt access to their funds and securities if we
are unable to continue business.
Our
clearing firm, Mesirow Financial Inc., backs up our important
records in a geographically separate area.
While every emergency situation poses unique problems
based on external factors, such as time of day and the
severity of the disruption, we have been advised by our
clearing firm that its objective is to restore its own
operations and be able to complete existing transactions
within 4 hours; to accept and process new transactions and
payments within 48 hours.
Your orders and requests for funds and securities could
be delayed during this period.
Varying
Disruptions
Significant
business disruptions can vary in their scope, such as only our
firm, a single building housing our firm, the business
district where our firm is located, the city where we are
located, or the whole region.
Within each of these areas, the severity of the
disruption can also vary from minimal to severe.
In a disruption to only our firm or a building housing
our firm, we will transfer our operations to a local site when
needed and expect to recover and resume business within 4
hours. In a
disruption affecting our business district, city or region, we
will transfer our operations to a site outside of the affected
area, and recover and resume business within 48 hours.
In either situation, we plan to continue in business,
transfer operations to our clearing firm if necessary, and
notify you through our website or through the transferring of
our main number how to contact us.
If the significant business disruption is so severe
that it prevents us from remaining in business, we will assure
our customer’s prompt access to funds and securities.
If
you have questions about our business continuity planning, you
can contact us at
724-779-2200
or drodgers@rodgersbrothers.com.
|